Veterans Affairs Canada's website is undergoing maintenance. If you are experiencing any issues, please contact us. We apologize for the inconvenience this may cause.

Appendix E – Timeline of Events

Appendix E – Timeline of Events
  • 2008-2010 – Benefit Grid review is conducted and grids updated
  • July 21, 2010 – SDAT is introduced as single point of contact for district, regional and Head Office staff to help with complex issues when business processes or policies are not clear
  • 2011 – VAC Program Management and Service Delivery branches at Head Office are amalgamated
  • 2011-12 – Benefit Code to Medical Pension Code mapping process conducted and linkages updated
  • April 2012 – Budget 2012 focuses on reductions in departmental spending (Deficit Reduction Action Plan), impacting resources dollars
  • June 2013 – new Health Canada Medical Marijuana Regulations enacted
  • 2013-14 – Treatment Benefits Program Management Unit reduced by 4 FTEs
  • 2014-2015 - In order to gain efficiencies, work previously conducted by VAC Treatment Authorizations Centres is included in the third-party contract award for the Federal Health Claims Processing System. Work is transferred to the third-party health claims processor in a phased approach (by POC/line of work) between October 2014 and April 2015.
  • 2013-16 – The Medical Pension Code to Benefit Code Tool is created to simplify the eligibility/approval process for authorizations by the third-party health claims processor. The tool is implemented in phases by POC between November 2013 and November 2016.
  • 2014-15 – Canadian Medical Marijuana regulations are updated by Health Canada, with changes to licensed provider requirements, price regulations, growing personal plants, and access to types of marijuana.
  • February 16, 2015 – all calls from providers requesting authorizations, except POC 10, to the toll free Treatment Authorization Center number will be responded to by the third-party health claims processor.
  • 2015-16 – OAG Drug Audit work is conducted (scope timeframe April 2013 to March 2015)
  • April 2016 – OAG Drug Audit report is published with findings and recommendations linked to Drug Formulary Review Committee decision-framework, documentation of evidence supporting decisions, drug utilization monitoring and cost-effective strategies.
  • November 2016 – new VAC Cannabis for Medical Purposes Policy is established.