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Appendix B - Methodology

Appendix B - Methodology
Methodology Purpose
Interviews Interviews with VAC staff including staff whose responsibilities are not specifically IM related as well as senior management to assess governance and controls, assess compliance with relevant policies and processes and to gauge the level of knowledge and understanding of IM roles and responsibilities and to identify any gaps.
Documentation Review Documentation reviews were completed to determine whether VAC employees have access to the appropriate tools and training (guidance, tools, and procedures) for discharging their roles and responsibilities related to IM.
Survey A survey was conducted electronically to complement interviews and assist in determining information management knowledge and practices within the Department.
Data Analyses Reviewed and analyzed any data that exists related to information management to determine if the Department is meeting its requirements for IM and to see if any gaps exist in available data.