The Veterans Affairs Canada (VAC) Assistance Service

Notice

You can reach a mental health professional at any time—24 hours a day, 365 days a year—by calling 1-800-268-7708

For the hearing impaired, dial 1-800-567-5803 (TDD)

What is the Veterans Affairs Canada (VAC) Assistance Service?

The VAC Assistance Service is a counselling and referral service, available 24/7 through a toll-free number to Veterans, former RCMP members, their families, and caregivers. There is no cost for the services provided. The VAC Assistance Service is a voluntary and confidential service delivered through a nation-wide team of mental health professionals. When you phone, you will speak to a mental health professional, who will ask you questions to determine your needs and your location, and then match you up with a local mental health professional for face-to-face counselling.

What types of counselling are available?

The VAC Assistance Service can provide up to twenty (20) sessions of counselling in a number of areas, including: work-related issues, health concerns, family/marital problems, psychological difficulties and other problems in which the well-being of Veterans, former RCMP members, their families, and caregivers is affected.

Bereavement Services are also available.

Did you find what you were looking for?

You can also do a search or contact us at 1-866-522-2122 (toll-free) Monday to Friday, 8:30 to 4:30, local time.

Living outside of Canada?

Monday to Friday, 8:30 to 4:30, EST

United States 1-888-996-2242 (toll-free)
United Kingdom, Germany, France, or Belgium 00-800-996-22421 (toll-free)
Any other country 1-613-996-2242 (collect)

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