A full range of clinical assessment and treatment services for Veteran and military mental health is available across the country. In the 10 operational stress injury clinics of the Veterans Affairs Canada network.
Each clinic has a team of professionals in mental health who specialize in the treatment of operational stress injuries. Working closely with one another and with each client, staff provide resources and options to address difficulties and improve the quality of life for the client and his or her family.
The National Centre for Operational Stress Injuries is responsible for the development and coordination of the network of operational stress injury (OSI) clinics, which from east to west are:
While continuing to live in their community, clients attend appointments at the OSI clinic (except for the Residential Treatment Clinic at Ste. Anne’s Hospital, which is an inpatient facility). They are offered a clinical assessment and a variety of treatment options including individual therapies, group sessions, psycho-education sessions and other resources.
The clinic teams are made up of psychiatrists, psychologists, social workers, mental health nurses, and other specialized clinicians who understand the experience and needs of Veterans. Loved ones can be involved in the treatment, and eligible family members can also receive services.
Treatment approaches in OSI clinics are based on best practices and are tailored to meet each client’s needs. The team works closely with other health care or community organizations to ensure appropriate follow-up as needed.
A referral to other centres may be part of the treatment process depending on the needs of the client. When there are difficulties with addiction or substance abuse, these centres provide specialized treatment.
Help is always just a call away.
At Ste. Anne’s Hospital, there is the Inpatient Stabilization Program for Operational Stress Injuries, which is offered through the Residential Treatment Clinic.
Services similar to those offered at OSI clinics are provided through seven Operational Trauma and Stress Support Centres (Opens in a new window) operated by National Defence across Canada.
More information: For clinical services for operational stress, please contact Veterans Affairs Canada. For information on the clinic network, contact the National Centre for Operational Stress Injuries at ncosi-cntso@vac-acc.gc.ca.
UBC Hospital, Purdy Pavilion
M41- 2221 Westbrook Mall
Vancouver, BC
V6T 1Z9
Telephone: 604-827-0556
Toll-free number: 1-888-827-0556
Fax: 604-827-0557
View Map of BC Operational Stress Injury (OSI) Clinic
Market Mall Office Center, Suite 203
3625 Shaganappi Trail NW
Calgary, AB
T3A 0E2
Telephone: (403) 216-9860
Toll free number: (866) 398-9860
Fax: 403-216-9861
View Map of Carewest Operational Stress Injury (OSI) Clinic
184 Racine Street
Quebec, QC
G2B 5K3
Telephone: 418-657-3696
Toll-free number: 1-866-657-3696
Fax: 418-657-3697
View Map of CHUQ Operational Stress Injury (OSI) Clinic Québec
2109 Portage Avenue
Winnipeg, MB
R3J 0L3
Telephone: 204-831-3420
Toll-free number: 1-866-310-2354
Fax: 204-831-3421
View Map of Deer Lodge Operational Stress Injury (OSI) Clinic
Northgate Health Centre
1058 Northgate Centre
9499 - 137 Avenue
Edmonton, AB
T5E 5R8
Telephone: 780-342-2792
Toll-free number: 1-877-657-5770
Fax: 780-476-5906
View Map of Edmonton Operational Stress Injury Clinic
Carriage Place
900 Hanwell Road, Unit 12
Fredericton, NB
E3B 6A2
Telephone: 506-474-2265
Fax: 506-474-2253
View Map of Fredericton Operational Stress Injury (OSI) Clinic
Royal Ottawa Mental Health Centre
1145 Carling Avenue
Ottawa, ON
K1Z 7K4
Telephone: 613-722-6521
Toll-free number: 1-877-683-4403
Fax: 613-683-4404
View Map of Ottawa Operational Stress Injury (OSI) Clinic
Parkwood Hospital Veterans Care Program
801 Commissioners Rd East, Room H3013
London, ON
N6C 5J1
Telephone: 519-685-4292
Toll-free number: 1-888-237-6967
Fax: 519-685-4585
View Map of Parkwood Operational Stress Injury (OSI) Clinic
Ste. Anne’s Hospital
305 Des Anciens-Combattants Blvd.
Sainte-Anne-de-Bellevue, QC
H9X 1Y9
Ste. Anne OSI Clinic
Telephone: 514-457-3440, ext. 3200
Toll free number: 1-866-750-0422
Fax: 514-457-8459
Residential Treatment Clinic for OSIs
Telephone: 514-457-3440, ext. 5000
Toll-free number: 1-800-361-9287, ext. 5000
Fax: 514-457-8622
View Map of Two OSI Clinics at St. Anne's Hospital
Fredericton OSI Clinic (external link)
Carriage Place
900 Hanwell Road, Unit 12
Fredericton, NB E3B 6A2
Telephone: 506-474-2265
Fax: 506-474-2253
Website: www.rhab-rrsb.ca (Opens in a new window)
CHUQ OSI Clinic Québec (external link, French only)
Operational Stress Injury Clinic/OSI Clinic
184 Racine Street
Quebec, QC G2B 5K3
Telephone: 418-657-3696
Toll free number: 1-866-657-3696
Fax: 418-657-3697
Website: www.chuq.qc.ca/fr/le_chuq (French only) (Opens in a new window)
Ste. Anne Operational Stress Injury Clinic
Ste. Anne's Hospital
305 Des Anciens Combattants Blvd.
Sainte-Anne-de-Bellevue, QC H9X 1Y9
Telephone: 514-457-3440, ext. 3200
Toll free number: 1-866-750-0422
Fax: 514-457-8459
Website: www.veterans.gc.ca
Residential Treatment Clinic for Operational Stress Injuries
Ste. Anne’s Hospital
305 Des Anciens-Combattants Blvd.
Sainte-Anne-de-Bellevue, QC H9X 1Y9
Telephone: 514-457-3440, ext. 5000
Toll-free number: 1-800-361-9287, ext. 5000
Fax: 514-457-8622
Website: www.veterans.gc.ca
Ottawa Operational Stress Injury Clinic (external link)
Royal Ottawa Mental Health Centre
1145 Carling Avenue
Ottawa, ON K1Z 7K4
Telephone: 613-722-6521
Toll-free number: 1-877-683-4403
Fax: 613-683-4404
Website: www.rohcg.on.ca (Opens in a new window)
Parkwood Operational Stress Injury Clinic
(external link)
Parkwood Hospital Veterans Care Program
801 Commissioners Rd East, Room H3013
London, ON N6C 5J1
Telephone: 519-685-4292
Toll-free number: 1-888-237-6967
Fax: 519-685-4585
Website: www.sjhc.london.on.ca (Opens in a new window)
Deer Lodge Operational Stress Injury Clinic (external link)
2109 Portage Avenue
Winnipeg, MB R3J 0L3
Telephone: 204-831-3420
Toll free number: 1-866-522-2122
Website: www.deerlodge.mb.ca (Opens in a new window)
Edmonton Operational Stress Injury Clinic (external link)
Northgate Health Centre
1058 Northgate Centre
9499 - 137 Avenue
Edmonton, AB T5E 5R8
Telephone: 780-342-2792
Toll-free number: 1-877-657-5770
Fax: 780-476-5906
Website: www.albertahealthservices.ca (Opens in a new window)
Carewest Operational Stress Injury Clinic (external link)
Market Mall Office Center, Suite 203
3625 Shaganappi Trail NW
Calgary, Alberta T3A 0E2
Telephone: 780-342-2792
Toll-free number: 1-877-657-5770
Fax: 780-476-5906
Website: www.albertahealthservices.ca (Opens in a new window)
BC Operational Stress Injury Clinic (external link)
University of British Columbia Hospital, Purdy Pavilion
M41- 2221 Westbrook Mall
Vancouver, BC V6T 1Z9
Telephone: 604-827-0556
Toll-free number: 1-888-827-0556
Fax: 604-827-0557
Website: www.bcosi.ca (Opens in a new window)