Frequently asked questions – Priority hiring

On July 1, 2015, changes to the Public Service Employment Act increased access to employment opportunities in the federal public service for members and Veterans of the Canadian Armed Forces (CAF).

Q1. How do I apply for employment opportunities with the federal public service?

Go to GC Jobs and follow the steps to set up your account. You will need your CAF service number and/or your Priority Reference Number (PRN) number. Once your account is set up you can apply for jobs. If you need assistance, contact the Public Service Commission, toll free, at 1-888-780-4444 or TTY/TDD 1-800-465-7735.

Q2. What does mobility mean?

Mobility is a term that describes the access that CAF members and Veterans have to internal jobs. CAF members (Regular and Reserve) with at least three years of service can apply on all advertised, internal appointment processes from now until five years after your release date, or until you find a permanent public service job, whichever comes first. Mobility also applies to Veterans who are eligible for the preference.

Q3. What does preference mean?

Qualified Veterans of the CAF have a preference in any job open to the public for up to five years after you are honourably released. If you apply and are found qualified, you must be appointed ahead of other qualified Canadian citizens. The preference ends once you become an indeterminate public servant.

Q4. What does having a priority entitlement mean?

Having a priority entitlement means that an individual meets certain conditions defined in the Public Service Employment Act or its Regulations and automatically has a right to be appointed in priority over others to vacant positions in the public service for which they meet the essential qualifications and conditions of employment.

Q5. Who is eligible for the statutory and regulatory priority entitlements for Veterans?

A statutory priority entitlement is available to CAF members whose medical release was due to a service-related injury or illness, while a regulatory priority entitlement is available to CAF members whose medical release was not due to a service-related injury or illness (please note: this priority is not available for Reserve Class A or Class B (less than 180 days)).

Q6. I have a statutory priority entitlement, how does that benefit me?

A statutory priority entitlement is the highest level of priority entitlement in the public service hiring process. There are currently four groups with a statutory priority entitlement and they have an order of precedence:

  1. CAF members who are medically released due to a service-related injury or illness;
  2. employees who have been declared surplus, when being considered by their own organization;
  3. employees on leave of absence; and,
  4. persons who have been laid off.

Q7. Are statutory priority and regulatory priority entitlements available to Reservists?

A statutory priority entitlement is available to all CAF members whose medical release was due to a service-related injury or illness. A regulatory priority entitlement (which is available to CAF members who were medically released for other reasons) is only available to Regular Force, Reserve Class C and Reserve Class B (> 180 days).

Q8. I medically released, how do I find out if my release is considered to be due to a service-related injury or illness?

To receive a statutory priority entitlement, Veterans Affairs Canada is required to review your medical release to determine if it was due to a service-related injury or illness using the Medical release attributable to service determination form (VAC1002e). You can access this form from My VAC Account, download it from the Website, pick up one at any VAC, IPSC or Service Canada location, or call us to have one mailed to you.

Q9. I medically released, but I know I will only be eligible for a regulatory priority entitlement, what should be my next step?

If your medical release was not due to a service-related injury or illness, contact the CAF Director Casualty Support Management (DCSM) at 1-800-883-6094 to get information on having your regulatory priority established.

Need more information?

The Veterans in the Public Service Unit (VPSU) was created by Veterans Affairs Canada to help Veterans understand and succeed in the application process for public service jobs. If you have any questions or require assistance, please contact the VPSU by sending a message through My VAC Account or by calling the Department at 1-866-522-2122.

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