Departmental Audit and Evaluation Reports
Internal audit is a professional, independent and objective appraisal function that uses a disciplined, evidence-based approach to assess and improve the effectiveness of risk management, control and governance processes. Key compliance attributes of audits are published as required under the Directive on Internal Audit.
Evaluation assesses relevance and performance of programs to support policy and program improvement, decision making and public reporting.
These reports have been approved for public release; there are no limitations on their distribution or use.
2023
2022
- Evaluation of the Canada Remembers Program (Final - June 2022)
- Evaluation of the Canada Remembers Program Summary (Final - June 2022)
- Evaluation of the Career Transition Services Program and the Education and Training Benefit (Final - May 2022)
- Evaluation of the Career Transition Services Program and the Education and Training Benefit Summary (Final - May 2022)
- Audit of Health Care Benefits - Cannabis For Medical Purposes (Final - April 2022)
- Evaluation of the Veterans Independence Program (Final - March 2022)
- Evaluation of the Veterans Independence Program Summary (Final - March 2022)
- Evaluation of the Funeral and Burial and Cemetery and Grave Marker Maintenance Programs (Final - March 2022)
- Evaluation of the Funeral and Burial and Cemetery and Grave Marker Maintenance Programs Summary (Final - March 2022)
- Evaluation of the Disability Benefits Program Redress Process (Final - March 2022)
- Evaluation of the Disability Benefits Program Redress Process Summary (Final - March 2022)
- Horizontal Evaluation of Program Alignments (Final - February 2022)
- Horizontal Evaluation of Program Alignments Summary (Final - February 2022)
2021
- Audit of Disability Benefits – Survivors (Final - July 2021)
- Audit of the Veteran and Family Well-being Fund (Final – January 2021)
- Evaluation of Veterans Emergency Fund (Final – March 2021)
- Evaluation of Veterans Emergency Fund Summary (Final – March 2021)
2020
- Audit of Procurement (Final - December 2020)
- VAC’s response to the Office of the Comptroller General’s Internal Audit of the Escalation Process for Veterans Affairs Canada’s Disability Pension
- Joint Evaluation of the Implementation of the Veterans Hiring Act (Final - April 2020)
- Evaluation of the Caregiver Recognition Benefit (Final - July 2020)
- Summary for the Evaluation of the Caregiver Recognition Benefit (Final - July 2020)
- Audit of Federal Health Claims Processing Services (FHCPS) Contract Management (Final - August 2020)
- Evaluation of the Office of the Veterans Ombudsman (Final - March 2020)
- Summary for the Evaluation of the Office of the Veterans Ombudsman (Final - March 2020)
- Audit of Human Resources Staffing and Pay (Final - January 2020)
2019
- Audit of Multi-Disciplinary Clinics (Final - June 2019)
- Evaluation of the War Veterans Allowance program (Final - June 2019)
- Summary for the Evaluation of the War Veterans Allowance Program Audit and Evaluation Division (Final - June 2019)
- Audit of Overseas Events (Final - May 2019)
- Evaluation of Case Management Services (Final - March 2019)
- Summary for the Evaluation of Case Management Services (Final - March 2019)
- Evaluation of the Long Term Care Program and the Intermediate Care Component of the Veterans Independence Program (January 2019)
- Summary of Evaluation of the Long Term Care Program and the Intermediate Care Component of the Veterans Independence Program (January 2019)
2018
- Evaluation of Health Care Benefits (Treatment Benefits) Program Management Function (Final - May 2018)
- Summary of Evaluation of Health Care Benefits (Treatment Benefits) Program Management Function (Final - May 2018)
- Overarching Commemoration Evaluation (Final - March 2018)
- Summary of the Overarching Commemoration Evaluation (Final - March 2018)
- Audit of Access to Information and Privacy Requests Processing (Final - March 2018)
- Audit of Disability Benefits Data (December 2018)
2017
- Evaluation of Public Recognition and Awareness (Final - October 2017)
- Summary of Evaluation of Public Recognition and Awareness (Final - October 2017)
- Audit of VAC's Governance (Final - December 2017)
- Audit of Centralized Mail (Final - April 2017)
- Audit of Digitization of Service and Health Records (Final - March 2017)
- Evaluation of Commemorative Benefits and Services (Final - March 2017)
- Summary of the Evaluation of Commemorative Benefits and Services (Final - March 2017)
2016
- Review of Marijuana for Medical Purposes (Final - November 2016)
- Evaluation of the Career Transition Program (Final - September 2016)
- Evaluation of the Financial Benefits Program (Final - September 2016)
- Evaluation of the Veteran's Independence Program (VIP) (Final - August 2016)
- Audit of VAC’s Telephony Service (Final - June 2016)
2015
- Evaluation of the VAC-Service Canada Partnership (Final - December 2015)
- Audit of the Veterans Independence Program Annual Follow-up (Final - October 2015)
- Audit of Petty Cash (Final - October 2015)
- Evaluation of Disability Benefits (Final - August 2015)
- Evaluation of the Community War Memorial Program (CWMP) (Final - February 2015)
2014
- Audit of Travel, Hospitality, Conferences and Events (Final - December 2014)
- Audit of Hearing Loss Decisions (Final - December 2014)
- Audit of Program of Choice 12 - Related Health Services (Final - September 2014)
- Rehabilitation Services Evaluation (Final - September 2014)
- Audit of Business Continuity Planning (Final - July 2014)
- Audit of Program of Choice 13 - Special Equipment (Final - March 2014)
- Evaluation of the War Veterans Allowance Program (Final - March 2014)
- Audit of Overpayments (Final - February 2014)
- Evaluation of the Health Care Benefits and Services Program (Final - January 2014)
- Evaluation of the Intermediate and Long Term Care Programs (Final - January 2014)
2013
- Delegated Decision-Making Audit (Final - December 2013)
- Audit of Healthcare Professional Service Contracts (Final - December 2013)
- Audit of Earnings Loss (Final - May 2013)
- Audit of Vocational Rehabilitation (Final - May 2013)
- Audit of the Sunnybrook Veterans Centre (Final - March 2013)
- Memorials and Cemetery/Grave Maintenance Program Evaluation (Final - February 2013)
- Evaluation of the Commemoration Division Partnerships Contribution Program (Final - February 2013)
2012
- Audit of the Federal Health Claims Processing System's National Investigative Unit (Final - October 2012)
- Audit of Service Standards (Final - July 2012)
- Audit of Remissions (Final - April 10, 2012)
- Long Term Care Community Facilities Audit (Final - February 2012)
2011
- Evaluation of Salute! (Final - October 2011)
- Evaluation of the Residential Treatment Clinic for Operational Stress Injuries (OSI) - Ste. Anne’s Hospital (Final - October 2011)
- Veterans Independence Program Reimbursements Process Audit (Final - October 2011)
- Evaluation of the Veterans Independence Program (VIP) (Final - July 2011)
- Audit of the FHCPS Service Provider Registration Process (Final - April 2011)
- Ex Gratia Payments Audit (Final - April 2011)
- Responsibility Centre Phase II Audit (Final - April 2011)
- Review of the Adequacy of Corporate Risk Management (Final - April 2011)
- New Veterans Charter (NVC) Evaluation – Phase III (Final - February 2011)
- Information Management Risk Assessment (Final - August 2011)
2010
- Audit of Quebec District Office (Final - October 2010)
- Third Party Administered Accounts Audit (Final - October 2010)
- New Veterans Charter Evaluation - Phase II (Final - August 2010)
- Evaluation of Disability Pensions and Awards (Final - August 2010)
- Veterans Independence Program Audit (Final - May 2010)
- Employee Compensation Audit (Final - May 2010)
- Internal Audit of Residential Care, Queen Elizabeth II Health Sciences Centre, Camp Hill Veterans Memorial Building Halifax, Nova Scotia - January 2010
- Health Related Travel Audit (Final - January 2010)
2009
- New Veterans Charter Evaluation - Phase I: December 2009
- Task Force Evaluation Follow-Up Report: November 2009
- Audit of the Ste. Anne's Hospital Modernization and Renovation Project : October 2009
- Redress for the New Veterans Charter (NVC) Re-Establishment Program Review (Rehabilitation and Financial Benefits Program) - Final: July 2009
- Dementia Care Evaluation Final: July 2009
- New Veterans Charter Evaluation Plan - June 2009
- Task Force Audit Follow Up Report Final - June 2009
- Control of Large Program Expenditure Items Audit - June 2009
- Programs of Choice - Analysis Audit - June 2009
- Follow-up Task Force Audit Report - January 2009
- Evaluation of the Funeral and Burial Program - January 2009
2008
- Follow-up of the January 2006 Audit of Outsourcing of Health Claims Administration - December 2008
- Halifax Rehab Case Management Pilot Evaluation Framework - December 2008
- Evaluation Framework for New Veterans Charter - March 2008
- Evaluation of the Operational Stress Injury (OSI) Clinic Network - October 2008
- War Veterans Allowance Program - Evaluation Report - May 2008
- Post Payment Verification - Assurance Audit - August 2008
- Financial Management and Controls Audit - Phase II - September 2008
- Evaluation of the Partnerships Contribution Program - April 2008
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