Annex C — Interviews
Annex C — Interviews
| Office |
Locations |
Division/Position |
Interviews |
| Head Office |
Charlottetown |
- Central Processing Centre CF Initiatives
- Communications Division
- Mental Health Programs
- Program Management Division
- Policy Division
- Service Delivery Division
|
56 |
| Regional Offices |
- Dartmouth (Atlantic Region)
- Kirkland Lake (Ontario Region)
- Montreal (Quebec Region)
- Vancouver (Western Region)
- Winnipeg (Western Region)
|
- National Client Contact Centre
- Regional Director Client Services
- Regional Director General
- Regional Medical Officer
- Regional Mental Health Officer
- Regional Nursing Officer
- Regional Pension Coordinator
- Regional Rehabilitation Officer
- Standards Training and Evaluation Officer
|
17 |
| District Offices |
- Brandon
- Charlottetown
- Cold Lake
- Edmonton
- Halifax
- Pembroke
- Quebec City
- Saskatoon
- Thunder Bay
- Victoria
- Windsor
|
- Area Counselor
- Client Service Team Manager
- Client Service Agent
- District Director
- District Medical Officer
- District Nursing Officer
- Occupational Therapist
- Pension Assistant
- Pension Officer
|
58 |
| Integrated Personnel Support Centres |
- Halifax
- Edmonton
- Quebec City
- Pembroke
|
- Area Counselor
- Client Service Team Manager
- Client Service Agent
- Pension Assistant
- Pension Officer
|
18 |
| Canadian Forces |
- Halifax
- Edmonton
- Quebec City
|
- Case Manager
- Area Personnel Selection Officer
- Military Family Resource Centre
|
8 |
| OSISS |
- Charlottetown
- Edmonton
- Halifax
- Quebec City
|
- Peer Support
- Family Support
|
8 |
|
|
Total |
165 |
The following selection criteria were used to determine sites included in the evaluation:
- A mix of offices close to a CF base serving a large population of NVC clients, offices close to a CF base and relatively isolated, offices not close to a base and serving a relatively smaller population of NVC clients.
- Representation from Army, Navy, Air force as well as Reserve Force.
- Offices which included the new Integrated Personnel Support Centres.
- National representation.
- Sites where focus groups were conducted.
- Proportional coverage of the client population.
