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2.0 SUMMARY OF PHASE I AND PHASE II

The Phase I report, released in December 2009, focussed on the relevance and rationale of the NVC and its programs.

The Phase II report, released in September 2010, focussed on the efficiency and effectiveness of NVC outreach; application process; and service delivery framework.

The comparative analysis of the Disability Pension and Disability Award programs was finalized in August 2010. The specific recommendations for each of these evaluations can be found in appendices B, C and D.

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