Language selection


Search veterans.gc.ca

Appendix A - Audit Criteria

Objective Criteria*
To assess the adequacy of VAC’s management control framework The organization provides employees with the necessary training, tools, resources and information to support the discharge of their responsibilities.
Oversight exists to monitor and provide assurance on the quality and due diligence in decision-making.
Authority, responsibility and accountability are clear and communicated.
A documented approach to risk identification, assessment and management is in place and being used.
To assess compliance with applicable policies and processes Records and information are maintained in accordance with policies and processes.
Documents are processed following procedures.
To determine turnaround times and identify opportunities to improve efficiency Management has identified appropriate performance measures linked to planned results.
Management monitors actual performance against planned results and adjusts course as needed.

* Audit recommendations have been developed to address the gaps identified by the audit team. All other audit criteria were determined to be fully met or partially met with only minor deficiencies.

Date modified: