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Veterans Affairs Canada wants your opinion

Thank you for your interest in participating in this online focus group. What we will learn from your input will help us improve how information related to Disability Benefits and the Veterans Independence Program is presented on the Veterans Affairs Canada website.

Your input about the clarity of the information on VAC’s website will help us understand how to better communicate to—and ultimately serve—more Veterans.

If you are a former member of the CAF, family member or caregiver of a CAF Veteran and have never received benefits or services from VAC, we invite you to take part. We are doing 10 online focus groups with 7-9 participants per group.

Nanos Research is conducting the online focus groups on our behalf. Your answers are confidential and no personal information is retained or shared. This online focus group should take about 90 minutes to complete.

For non-clients only -- to take part in the online focus group

  • Online: go to NANOS Research.
  • Email: Email NANOS at You will be asked to provide your contact information and the best time for a representative from the firm to reach you by phone to make further arrangements.

NANOS is a member of the Canadian Research Insights Council (CRIC) and adheres to all its standards. This project is registered with CRIC as number 20231114-NA968.

If you have questions about this research project, email VAC.

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