The Treatment Benefits program provides coverage for a variety of benefits and services. Find the details on how that coverage is provided.
Search for a benefit
There are fourteen (14) health care benefits programs provided by Veterans Affairs Canada, known as the programs of choice (POC).
To find if a benefit or service is covered, you can search our national database known as the Benefit Grid. It shows the requirements for every benefit or service provided under each of the fourteen (14) programs of choice, except:
- dental (POC 4),
- medical (POC 6) and
- prescription drugs (POC 10).
Dental and medical professionals can contact Medavie Blue Cross whenever they have questions about coverage.
Search the prescription drug formulary
The drug formulary is a database of prescription medicines (POC 10) covered by Veterans Affairs Canada.
Frequencies and dollar limits
There are frequency and dollar limits for most benefits. You can find these limits in the benefit's details, by searching the Benefit Grid.
If your prescribed treatment will exceed these limits, your doctor or your health professional should contact us.
Reimbursements
Details
To receive reimbursement, you need to send your request within 18 months from the date you received the treatment benefit or service. The provider must be:
- licensed or certified by your province or territory; or
- where no provincial or territorial regulations exist, they must meet requirements set by VAC.
To receive reimbursement, you will need to submit your proof of payment (original receipt or invoice) that shows:
- the date you received the benefit or service;
- the name of the benefit or service;
- the amount you paid; and,
- the name and address of the provider.
Submit your request
There are two ways to request reimbursement:
Online
You can submit your request using your Blue Cross account.
If you prefer mail, you can download the form and mail it to:
National Reimbursement Centre
PO Box 6700
Moncton, NB E1C 0T8
Sign up for Direct Deposit to receive your reimbursements directly into your bank account.
Mental health benefits
Veterans applying for a disability benefit for certain mental health conditions will receive immediate mental health coverage.
Mental Health Benefits coverage includes treatment for service-related mental health conditions such as anxiety and depressive disorders, or trauma-and-stressor-related disorders. It also includes related prescription drugs and mental health services like examinations and treatment by psychologists, counsellors, social workers, or other mental health professionals.
Naturopathic benefit
Related health services coverage (Programs of choice – POC 12) now includes coverage for consultations and assessments provided by an approved naturopathic doctor.
A naturopathic doctor is a primary care practitioner who is trained to assess, diagnose, prevent and treat disorders, diseases and dysfunctions by blending modern scientific knowledge with traditional and natural forms of medicine (and in some provinces, prescribe medication).
Currently serving in the military or RCMP?
If you have qualified for a disability benefit, your health services will be provided by your home organization until you release from service.
However, if you are a Class A or Class B (180 days or less) Reservist, your health services will be provided by VAC.
What to do when you are releasing:
Canadian Armed Forces members
Please ensure your discharge documents have been provided to your Health Services Centre (CF H Svcs C).
Incorrect release date information can delay your access to VAC’s treatment benefits.
RCMP members
Please contact us to ensure we have your discharge date in our system.
If you have prior service in the Canadian Armed Forces, and receive a disability benefit related to your CAF service, your health coverage for that condition will be provided by VAC. Please contact us if you experience any difficulty accessing your coverage.