Corporate information

Reporting framework

Our approved DRF and PI of record for 2021–22:

Core Responsibility 1: Benefits, Services and Support

Core Responsibility 1: Benefits, Services and Support

Departmental Results	Indicators	Program Inventory
Veterans are physically and mentally well	% of Veterans who report that their health is very good or excellent % of Veterans who report that their mental health is very good or excellent % of Veterans accessing national network of Operational Stress Injury Clinics reporting improved overall mental health % of Veterans who report they need help with an activity of daily living	Caregiver Recognition Benefit Disability Benefits Health Care Benefits Income Support Long Term Care Research and Innovation Transition Services Veterans Emergency Fund Veterans Independence Program War Veterans Allowance
Veterans and their families are financially secure	% of Veterans whose household income is below the Low Income Measure % of Veterans who are satisfied with their financial situation
Veterans have a sense of purpose	% of Veterans who are satisfied with their job or main activity % of Veterans who are employed
Veterans are able to adapt, manage, and cope within post-service life	% of Veterans who report an easy adjustment to post-service life % of Veterans who have completed a post-secondary education % of Veterans who have high level of mastery of their life skills
Veterans are satisfied with the services they receive	% of Veterans Affairs Canada clients who are satisfied with the quality of service delivery they receive from Veterans Affairs Canada % of Veterans Affairs Canada clients who are satisfied with the quality of Veterans Affairs Canada's programs and services offered
Veterans are living in safe and adequate housing	% of Veterans who are in core housing need % of Veterans Affairs Canada clients 65 years and older living in their own homes that report satisfaction with their housing

Core Responsibility 2: Commemoration

Core Responsibility 2: Commemoration

Departmental Results	Indicators	Program Inventory
Veterans and those who died in service are honoured	% of Veteran clients who are satisfied with the way Veterans Affairs Canada’s commemorative initiatives honour Veterans and those who died in service # of visits to the Canadian Virtual War Memorial # of visitors to the overseas memorials, Vimy and Beaumont-Hamel	Canada Remembers Program Funeral and Burial Program
Canadians remember and appreciate Veterans and those who died in service	% of Canadians who indicate they make an effort to appreciate Veterans and those who died in service # of Canadians who participated in community engagement activities financially supported by Veterans Affairs Canada

Core Responsibility 3: Veterans Ombudsman

Core Responsibility 3: Veterans Ombudsman

Departmental Results	Indicators	Program Inventory
Veterans and their families have access to a timely review of complaints about the programs, services and support delivered by the Veterans Affairs Portfolio	% of complaints closed within 60 working days	Veterans Ombudsman
Issues about the programs, services and support provided to Veterans and their families by the Veterans Affairs Portfolio are identified for resolution.	% of Office of the Veterans Ombudsman recommendations related to individual complaints implemented by the Veterans Affairs Portfolio % of Office of the Veterans Ombudsman recommendations related to systemic issues which the Veterans Affairs Portfolio

Internal Services

Changes to the approved reporting framework since 2020–21

Structure	2021–22	2020–21	Change	Reason for change
Core Responsibility	Benefits, Services and Support	Benefits, Services and Support	No change	—
Program	Caregiver Recognition Benefit	Caregiver Recognition Benefit	No change	—
Program	Disability Benefits	Disability Benefits	No change	—
Program	Health Care Benefits	Health Care Benefits	No change	—
Program	Income Support	Income Support	No change	—
Program	Long Term Care	Long Term Care	No change	—
Program	Research and Innovation	Research and Innovation	No change	—
Program	Transition Services	Transition Services	No change	—
Program	Veterans Emergency Fund	Veterans Emergency Fund	No change	—
Program	Veterans Independence Program	Veterans Independence Program	No change	—
Program	War Veterans Allowance	War Veterans Allowance	No change	—
Core Responsibility	Commemoration	Commemoration	No change	—
Program	Canada Remembers Program	Canada Remembers Program	No change	—
Program	Funeral and Burial Program	Funeral and Burial Program	No change	—
Core Responsibility	Veterans Ombudsman	Veterans Ombudsman	No change	—
Program	Veterans Ombudsman	Veterans Ombudsman	No change	—

Supporting information on the Program Inventory

Supporting information on planned expenditures, human resources, and results related to our Program Inventory is available in the GC InfoBase.

Supplementary information tables

The following supplementary information tables are available on our website.

• Departmental Sustainable Development Strategy
• Details on transfer payment programs
• Gender-based analysis plus
• United Nations 2030 Agenda and the Sustainable Development Goals.  

Federal tax expenditures

Tax expenditures are the responsibility of the Minister of Finance, and the Department of Finance Canada publishes cost estimates and projections for government-wide tax expenditures each year in the Report on Federal Tax Expenditures. This report provides detailed information on tax expenditures, including objectives, historical background and references to related federal spending programs, as well as evaluations, research papers and gender-based analysis. The tax measures presented in this report are solely the responsibility of the Minister of Finance.

Organizational Contact information