There are a number of accessibility-related learning and training opportunities available to VAC employees.
Completion of learning activities/trainings might be further encouraged through:
- inclusion of such activities in performance agreements
- making such activities and related resources part of VAC’s (or part of division-specific) onboarding processes
- determining what accessibility-related learning activities or training may be made mandatory for employees of VAC, or within specific division(s)
Some of VAC’s divisions have accessibility-related training or information sessions planned or underway as part of this Accessibility Action Plan, e.g.:
- VAC’s Communications Division offers, and will continue to offer, training on VAC’s Style Guide.
- In May 2021, VAC’s Centralized Operations Division launched an e-learning module entitled Trauma-Informed Support Training. This course provides a basic overview of the principles of trauma-informed service, specifically in relation to those who have experienced military sexual trauma/sexual misconduct. The training is available to all employees who would like to participate.
- VAC’s Procurement Unit will develop and offer two sessions/year to all VAC employees to increase awareness of accessibility-related requirements in procurement and contracting.
This Action Plan will also introduce mandatory training for managers on the duty to accommodate (i.e., through requiring completion of CSPS course INC120, “Disability Management and Workplace Wellness”), as well as through requiring all VAC staff to complete CSPS course INC115, “Addressing Disability Inclusion and Identifying Barriers to Accessibility.”
Furthermore, there are ongoing learning and training opportunities that can help VAC staff on their journey to becoming more accessibility-confident (e.g., creating accessible content, hiring and accommodating persons with disabilities, planning inclusive events). VAC promotes these opportunities through its Accessibility@VAC intranet page, as well as through other media (e.g., emails to staff, MS Teams posts).