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What we do

Our mandate, approach and service standards.


Our mission, vision, values and ethics.

Service standards

Our commitment to the level of performance that you can expect under normal circumstances.

Operating context and risks

The internal and external factors that influence our work.

Public engagement

To seek consultation on issues of importance to Veterans and their families.


Financial and human resources-related information to provide Canadians transparency about our work.

Women and 2SLGBTQI+ Veterans

Women and 2SLGBTQI+ service members and Veterans have played an important role in our country’s military efforts over the years and continue to contribute to its rich history and heritage.


Accessibility at Veterans Affairs Canada.

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