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3.0 Classes of Personal Information

In the course of conducting the programs and activities of Veterans Affairs Canada and the Office of the Veterans Ombudsman, categories of personal information may be accumulated which are not contained in specific personal information banks described in this entry.

Such information may include requests for information, enquiries, complaints, applications, proposals and arrangements for partnerships, and general correspondence. This formation is stored as part of the general subject files and not retrievable by any personal identifier. The information is normally retrievable by means of specific information such as subject and/or date of communication.

The retention periods associated with this information are consistent with those associated with the general subject files in which the information is stored.  

Commemorative Partnership Program

This class describes personal information used in support of Veterans Affairs Canada’s (VAC) grant and contribution program and allows for more opportunities for Canadians to engage in remembrance initiatives that honour and preserve the memory of those who served Canada in war, military conflict and peace. Personal information on organization representatives is not collected for administrative purposes at any time during the processing of applications or program administration. The personal information is used to process payments, to promote initiatives and to encourage community engagement, as well as to produce press releases to highlight Government of Canada funding. Personal information may be shared with other programs of the institution and with programs of other federal institutions and provincial and municipal governments in order to verify audit recipients and to administer the program.

Information on the program may be found by year, organization name and project type. Information collected with regard to the Commemorative Partnership Program is destroyed 6 fiscal years after the completion of the project.

The following grant and contribution program is included in this class of personal information:

  • Commemorative Partnership Program - 2001 to present

Veterans and Family Well Being Fund

This class describes personal information used in support of a Veterans Affairs Canada (VAC) grant and contribution program that provides opportunities for organization’s to conduct research, implement initiatives and/or projects that support the well-being of Veterans and their families. Personal information on organization representatives is collected for administrative purposes at any time during the processing of applications or program administration. The personal information is used to process payments, to promote initiatives and to encourage community engagement, as well as to produce press releases to highlight Government of Canada funding.

Personal information may be shared with other programs of the institution and with programs of other federal institutions and provincial and municipal governments to verify audit recipients and to administer the program. Information on the program may be found by year, organization and project type. Retention of information collected with regard to the Veterans and Family Well-Being Fund is under development.

The following grant and contribution program is included in this class of personal information:

  • Veterans and Family Well-Being Fund – April 2018 to present
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