Information and alerts related to Veterans Affairs Canada programs or services.
2026 VAC National Client Survey
Phoenix Strategic Perspectives Inc. will conduct the 2026 National Client Survey on behalf of VAC between June and August. If you receive a call about this 30-minute survey, please consider taking part.
You can complete this bilingual survey by telephone or online. A paper option is available upon request.
Reminder: We will never ask for your SIN or credit card information. If someone asks you for this information, please hang up immediately.
Notice: Information on natural disasters across Canada
As natural disasters continue to affect communities across Canada, residents are advised to follow the directives and instructions issued by local authorities.
Find more information on the emergency alerts in your province or territory.
Veterans, former RCMP members, and their families who need assistance because of a natural disaster can call us toll-free at 1-866-522-2122.
Natural disasters may affect the operation of our service locations. Please call our toll-free number for information on office closures and to confirm your appointment.
Client definition
Veterans Affairs Canada has adopted a definition for the term “client”.
Find more on this definition and other information related to our mandate.
Litigation notices
Find information on certified class action lawsuits related to Veterans Affairs Canada clients.
Disability pension corrective payment
If you received a Veterans Affairs Canada disability pension or certain related benefits between 2003 and 2010, you are eligible for a corrective payment because of a discrepancy in our calculations during those years. Most payments to recipients are automatic.
For more information, read our Frequently asked questions or contact us.