2.1 Audit Objective
The objective of this audit was to provide assurance that the Federal Health Claims Processing Services contract is appropriately administered, including management of the contract, the receipt and acceptance of deliverables, and the monitoring of financial performance.
2.2 Audit Scope
The audit covered activities for the two year period from July 1, 2017 to June 30, 2019 and focused on the work activities of the Department’s Contract Administration Unit.
The scope excluded the retendering process, contract negotiations, and adequacy of the contract terms all led by Public Services and Procurement Canada.
The audit findings and conclusions contained in this report are based on sufficient and appropriate audit evidence. This audit was conducted in conformance with the Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Auditing as supported by the results of the quality assurance and improvement program. The opinions expressed in this report are based on conditions as they existed at the time of the audit and apply only to the entity examined.
The audit criteria and methodology are provided in Appendix A.