Mr. Williams describes the sights and the differences in culture when arriving in Bosnia, almost a state of disbelief in what we as Canadians are used to.
Mr. Williams details the type of training provided in Canada and in Bosnia to better prepare the medics for the tragedy and despair they may encounter.
Mr. Palmer shares a personal story of the focus he has now for family life now that he is retired from the military and the personal satisfaction he enjoys from his accomplishments during his military career.