- In May 2021, VAC’s Centralized Operations Division launched an e-learning module entitled Trauma-Informed Support Training. This course provides a basic overview of the principles of trauma-informed service, specifically in relation to those who have experienced military sexual trauma/sexual misconduct. The training is available to all employees who would like to participate.
As of July 2023, 1889 employees have completed this course.
- VAC’s Procurement Unit will develop and offer two sessions/year to all VAC employees to increase awareness of accessibility-related requirements in procurement and contracting.
Procurement information sessions that include information on accessibility-related considerations were launched in early 2023. These sessions will be offered to employees two times per year and will increase awareness of accessibility-related requirements in procurement and contracting. Two sessions were held: one on 7 March 2023 for Administrative Assistants, with 123 employees in attendance; and one 8 March 2023 for Project Authorities/Manager, with 148 employees in attendance.
- VAC’s Action Plan also introduced mandatory training:
- for managers to learn more on the duty to accommodate (i.e., through requiring completion of CSPS course INC120, “Disability Management and Workplace Wellness”); and
- for all VAC staff to complete CSPS course INC115, “Addressing Disability Inclusion and Identifying Barriers to Accessibility.”
In fall 2023, all VAC employees and managers were advised of these new mandatory training requirements.
- Completion rates will be tracked and reported on, with updates provided to VAC leaders, especially where low completion rates are identified.
- Training will be promoted with all new employees and managers via Map Your Career and onboarding process.
- Progress on this mandatory training will be tracked by monitoring the % of completed training. The Department will target all existing employees and managers to have completed their mandatory training by no later than 31 December 2024.