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How to help someone who is in crisis


How to help someone who is in crisis

Is someone you know in crisis or thinking about suicide?

  • Stay calm and listen to what the person is saying.
  • Directly ask the person, “Are you thinking about hurting yourself?” or “Are you thinking about suicide?”
  • Remind the person that they are not alone—you are with them.
  • If you are with the person, do not leave them alone.
  • Arrange to accompany the person to the hospital emergency department or crisis centre—if in doubt, call 911.
  • Contact and involve someone they trust—their doctor, a counsellor, a family member or a friend.
  • Call a telephone crisis service:
    • 1-800-268-7708: VAC Assistance Service—24 Hour Counselling with a Mental Health Professional
    • search online or in your telephone book for a local crisis service phone number.

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