Contact Us


Call toll-free

1-866-522-2122

Monday to Friday 8:30 to 4:30, local time
Outside of Canada?


My VAC Account

A simple and secure way to do business online.

Go to My VAC Account


Email

vac.information.acc@canada.ca

Please do not e-mail personal or confidential information.


Speak to a mental health professional

The VAC Assistance Service provides free and confidential psychological support that is available 24 hours a day, 365 days a year. The service is for all Veterans, former RCMP members, their families, and caregivers.

Toll-free: 1-800-268-7708 | TDD/TTY 1-800-567-5803


Find a location nearest you

Area Offices

Area offices

Visit us if you have a question about our services and benefits or need help applying for benefits.

Alberta

Calgary Office

Bantrel Tower
700 6th Avenue Southwest, 7th Floor
Calgary, Alberta

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Edmonton Office

940 Canada Place
9700 Jasper Avenue
Edmonton, Alberta

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


British Columbia

Kelowna Office

471 Queensway Avenue,
3rd Floor, Suite 313
Kelowna, BC V1Y 6S5

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Penticton Office

60 Nanaimo Avenue West
Penticton, BC

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Prince George Office

299 Victoria Street
4th Floor, Suite 435
Prince George, B.C.
V2L 5B8

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Surrey Office

13479 108th Street
3rd Floor, Suite 350
Surrey, B.C.
V3T 5T4

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Vancouver Office

605 Robson Street, Suite 900
Vancouver, BC

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Victoria Office

1321 Blanshard Street, Suite 320
Victoria, British Columbia

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Manitoba

Brandon Office

1039 Princess Avenue, 1st Floor
Brandon, Manitoba
R7A 4J5

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Winnipeg Office

234 Donald Street, Suite 610
Winnipeg, Manitoba

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


New Brunswick

Campbellton Office

157 Water Street
5th Floor, Room 501
Campbellton, New Brunswick

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Oromocto Service Location

286 Restigouche Road
Oromocto, NB
E2V 2H5

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Saint John Office

126 Prince William Street, 1st floor, Suite 14A
Saint John, NB E2L 2B6

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Newfoundland and Labrador

Corner Brook Office

Joseph R. Smallwood Building
1 Regent Square, 4th Floor
Corner Brook, Newfoundland
A2H 7K6

Hours:
Telephone: 1-866-522-2122

Map #AreaOffices.name#

St. John's Office

The John Cabot Building
10 Barter’s Hill, 2nd Floor
St. John’s, Newfoundland

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Nova Scotia

Halifax Office

7105 Chebucto Road, Suite 200
Halifax, NS
B3L 4W8

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Sydney Office

70 Crescent St., 1st floor
Sydney, NS
B1S 2Z7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Ontario

Hamilton Office

55 Bay Street, 9th Floor
Hamilton, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Kingston Office

61 Hyperion Court, Suite 104
Kingston, Ontario K7K 7K7

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


London Office

417 Exeter Road
London, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Mississauga Office

5800 Hurontario Street
Mississauga, ON
L5R 4B9

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


North Bay Office

107 Shirreff Avenue
Room 201
North Bay, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Ottawa Office

2323 Riverside Drive
2nd Floor, Suite 1
Ottawa, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Owen Sound Satellite Office

Heritage Place Shopping Centre
1350 16th Street East
Owen Sound, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Pembroke Office

1100 Pembroke Street East
Suite 201
Pembroke, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Peterborough Office

1161 Crawford Drive,
Suite 300,
Peterborough, Ontario,
K9J 6X6

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Thunder Bay Office

130 Syndicate Ave South
1st Floor
Thunder Bay, ON

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Toronto-Scarborough Office

55 Town Centre Court, Suite 205
Scarborough, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Toronto-Sunnybrook Office

2075 Bayview Avenue, K-Wing
Toronto, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Trenton Office

17 Front Street, Suite 15
Trenton, Ontario

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Windsor Office

6th Floor (Suite 600)
1 Riverside Drive West
Windsor, Ontario
N9A 5K3

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Prince Edward Island

Charlottetown Office

Jean Canfield Building
1st Floor
191 Great George Street
Charlottetown, PE
C1A 4L2

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Quebec

Gatineau Office

85, Bellehumeur Street
Suite 230
Gatineau, Quebec

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Montreal Office

305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Quebec Office

Complexe Samuel Holland
830 Ernest-Gagnon Avenue
3rd Floor, Suite 305
Quebec, Quebec

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Saguenay Service Location

100 Lafontaine Street,
Chicoutimi, QC
G7H 6X2

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Saskatchewan

Regina Office

Alvin Hamilton Building
1783 Hamilton Street, Suite 108
Regina, Saskatchewan

Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122

Map #AreaOffices.name#

Saskatoon Office

101-22nd Street East
5th Floor
Saskatoon, Saskatchewan
S7K 0E1

Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122

Map #AreaOffices.name#


Northern Communities

Northwest Territories

If you live in the Northwest Territories, you can visit an office in Alberta, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.

Telephone: 1-866-522-2122

Hours: Monday to Friday
8:30 to 4:30, local time

Nunavut

If you live in Nunavut, you can visit an office in Ontario, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.

Telephone: 1-866-522-2122

Hours: Monday to Friday
8:30 to 4:30, local time


Yukon

If you live in Yukon, you can visit an office in British Colombia, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.

Telephone: 1-866-522-2122

Hours: Monday to Friday
8:30 to 4:30, local time

CAF Transition Centres

CAF Transition Centres

Transitioning from the military can be an adjustment for you and your family. Transition Centres are here to help when and where you need them. Learn more about CAF Transition Centres.

Alberta

IPSC Calgary

4520 Crowchild Trail Southwest
Calgary, Alberta

IPSC Cold Lake

Building 67 Kingsway Road
4 Wing Cold Lake
Cold Lake, Alberta
T9M 2C6

IPSC Edmonton

Edmonton Garrison
Base Trailer Complex 181A Churchill
Edmonton, Alberta T5J 4J5

IPSC Wainwright

Canadian Forces Base Wainwright
Building 688
Perimeter Road
Denwood, Alberta

British Columbia

IPSC Comox

Building 314, 1615 Military Row,
Lazo, BC

IPSC Esquimalt

Canadian Forces Base Esquimalt
Building N30 Naden
Esquimalt, British Columbia

IPSC Vancouver

1755 West 1st Ave,
2nd floor, Room 266
Vancouver, British Columbia

IPSC Vancouver-Satellite Chilliwack

5535 Korea Road, Unit Building 1089
Chilliwack, British Columbia

Manitoba

IPSC Shilo

Canadian Forces Base Shilo
Building L106, Room 30A
Shilo, Manitoba

IPSC Winnipeg

700 Wihuri Road
Building 139, Room 202, 17 Wing
Winnipeg, MB

New Brunswick

IPSC Gagetown

CFB Gagetown
8 Champlain Avenue, Building A338
Oromocto, NB
E2V 4J5

IPSC Moncton

299 Park Street
Building 47, Room 104
Moncton, NB

Newfoundland and Labrador

IPSC St. John’s

Canadian Forces Station St. John’s
Bldg 308
St. John’s, Newfoundland

IPSC St. John's - Satellite Gander

9 Wing/Canadian Forces Base Gander
MIR Trailer
Gander, Newfoundland

Nova Scotia

IPSC Halifax

Canadian Forces Base Halifax
Windsor Park
6343 Hawk Terrace
Building WP-114
Halifax, Nova Scotia
B3L 4T4

IPSC Halifax-Satellite Greenwood

14 Wing/Canadian Forces Base Greenwood
149 Wing Headquarters Building, Suite 121
Greenwood, Nova Scotia

IPSC Halifax-Satellite Sydney

10 Garrison Road
Sydney, Nova Scotia

Ontario

IPSC Borden

Canadian Forces Base Borden
Building 0-125, Room 203
73 Coronel Road
Borden, Ontario

IPSC Kingston

496 Discovery Avenue, Unit 1
Kingston, Ontario

IPSC London

Area Support Unit London
701 Oxford Street East, Building 54
London, Ontario

IPSC Meaford

Land Force Central Area Training Centre Meaford
139152 Grey Road 112
Building M-165
Meaford, Ontario

IPSC Ottawa

1745 Alta Vista Drive
Ottawa, Ontario

IPSC Petawawa

Canadian Forces Base Petawawa
Black Bear Support Centre
30 Simmonds Parade Square
Building P-142
Petawawa, Ontario

IPSC Petawawa-Satellite North Bay

22 Wing/Canadian Forces Base North Bay
14 Uxbridge Drive
Headquarters Building 7A, Room 203
Hornell Heights, Ontario

IPSC Toronto

LCol George Taylor Dension III Armoury
1 Yukon Lane, Main Floor
Toronto, Ontario

IPSC Trenton

8 Wing/Canadian Forces Base Trenton
123 Yukon Street, Basement Building 23
Astra, Ontario

Prince Edward Island

IPSC Moncton - Satellite Charlottetown

Veterans Affairs Canada
Jean Canfield Building
191 University Avenue, 1st Floor
Charlottetown, Prince Edward Island

Quebec

IPSC Bagotville

3 Wing/Canadian Forces Base Bagotville
Building 60, Room 225
Alouette, Quebec

IPSC St-Jean/Montreal

320 Séminaire North, Suite 001
St-Jean-sur-Richelieu, Quebec

IPSC Valcartier

Canadian Forces Base Valcartier
Building CC117 (the Cadet Camp Administrative Building),
office 126, C.P. 1000, Succ. Forces,
Courcelette, Quebec, G0A 4Z0

Saskatchewan

JPSU Prairie Region Detachment - Satellite Office Moose Jaw

15 Wing Moose Jaw
64 Nato Drive, Suite 113
Moose Jaw, Saskatchewan

Bureau of Pensions Advocates

Bureau of Pensions Advocates

The Bureau provides free legal help for people who are not satisfied with decisions about their claims for disability benefits. Learn more about the Bureau of Pension Advocates.

Alberta

Bureau of Pensions Advocates (BPA) Edmonton

Suite 940, Canada Place
9700 Jasper Avenue
Edmonton, AB T5J 4C3

Telephone: 1-877-228-2250
Fax:


British Columbia

Bureau of Pensions Advocates (BPA) Penticton

60 Nanaimo Avenue West
Penticton, BC V2A 1N1

Telephone: 1-877-228-2250
Fax:

Bureau of Pensions Advocates (BPA) Vancouver

900 - 605 Robson Street
Vancouver, BC V6B 5J3

Telephone: 1-877-228-2250
Fax:

Bureau of Pensions Advocates (BPA) Victoria

320 - 1321 Blanshard Street
Victoria, BC
V8W 3B3

Telephone: 1-877-228-2250
Fax:


Manitoba

Bureau of Pensions Advocates (BPA) Winnipeg

City Place
PO Box 6050
610-234 Donald Street
Winnipeg, MB R3C 4G5

Telephone: 1-877-228-2250
Fax:


New Brunswick

Bureau of Pensions Advocates (BPA) Saint John

189 Prince William Street, 5th floor
Saint John, NB E2L 2B9

Telephone: 1-877-228-2250
Fax:


Newfoundland and Labrador

Bureau of Pensions Advocates (BPA) St. John's

The John Cabot Building
10 Barters Hill, P.O. Box 5068
St. John’s, NL A1C 5V4

Telephone: 1-877-228-2250
Fax:


Nova Scotia

Bureau of Pensions Advocates (BPA) Halifax

200 - 7105 Chebucto Road
Halifax, NS B3L 4W8

Telephone: 1-877-228-2250
Fax:


Ontario

Bureau of Pensions Advocates (BPA) London

417 Exeter Road
London, ON N6E 2Z3

Telephone: 1-877-228-2250
Fax:

Bureau of Pensions Advocates (BPA) Ottawa

2nd floor
Billings Tower
2323 Riverside Drive
Ottawa, ON K1A 0P5

Telephone: 1-877-228-2250
Fax:

Bureau of Pensions Advocates (BPA) Toronto

55 Town Centre Court, Suite 205
Scarborough, ON M1P 4X4

Telephone: 1-877-228-2250
Fax:


Prince Edward Island

Bureau of Pensions Advocates (BPA) Charlottetown

161 Grafton St.
PO Box 7700
Charlottetown PE C1A 8M9

Telephone: 1-877-228-2250
Fax:


Quebec

Bureau of Pensions Advocates (BPA) Montréal

305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1

Telephone: 1-877-228-2250
Fax:

Bureau of Pensions Advocates (BPA) Quebec

Samuel-Holland Complex
830 Ernest-Gagnon Avenue
Room 305, 3rd floor
Québec (QC) G1S 3R3

Telephone: 1-877-228-2250
Fax:


Saskatchewan

Telephone: 1-877-228-2250


Northern Communities

Northwest Territories

If you live in the Northwest Territories, please contact the Bureau of Pensions Advocates via telephone.

Telephone: 1-877-228-2250

Nunavut

If you live in Nunavut, please contact the Bureau of Pensions Advocates via telephone.

Telephone: 1-877-228-2250

Yukon

If you live in Yukon, please contact the Bureau of Pensions Advocates via telephone.

Telephone: 1-877-228-2250

Service Canada Centre

Service Canada Centre

Find a Service Canada Office near you.

Other inquiries

Services and Benefits

1-866-522-2122

My VAC Account

Veterans Affairs Canada
PO Box 6000
Matane, QC
G4W 0E4

Access to Information & Privacy

1-877-566-8609

vac.atip-aiprp.acc@canada.ca

Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9

Bureau of Pensions Advocates

1-877-228-2250

My VAC Account

Map of our offices

Media Relations

1-613-992-7468

vac.media-medias.acc@canada.ca

Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9

Learning Resources

1-877-604-8469

vac.education-education.acc@canada.ca

Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9

Outside of Canada?

Monday to Friday,
8:30 to 4:30, EST

United States
1-888-996-2242 (toll-free)

United Kingdom, Germany, France, or Belgium
00-800-996-22421 (toll-free)

Any other country
1-613-996-2242 (collect)

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