Call toll-free
1-866-522-2122 | TDD/TTY 1-833-921-0071
Monday to Friday 8:30 to 4:30, local time
Outside of Canada?
While we recognize that some conversations can be sensitive, Veterans Affairs Canada has zero-tolerance for abuse. VAC is here to support and serve Veterans and our frontline officers will do so in a caring, compassionate, and respectful way. Inappropriate or aggressive behaviour, harassment, or coarse language toward our employees will not be tolerated. We appreciate your collaboration in ensuring respectful interactions.
My VAC Account
A simple and secure way to do business online.
Request an in-person appointment
We are gradually returning to the office to resume in-person service by appointment only. Visit the request an in-person appointment page to learn more.
Please do not e-mail personal or confidential information.
Speak to a mental health professional
The VAC Assistance Service provides free and confidential psychological support that is available 24 hours a day, 365 days a year. The service is for all Veterans, former RCMP members, their families, and caregivers.
Toll-free: 1-800-268-7708 | TDD/TTY 1-800-567-5803
In-person services
Most VAC offices have resumed in-person services by appointment only. For more information, or to see if an office near you is offering in-person services, visit the Request an in-person appointment page.
You can also connect with us through My VAC Account secure messaging or by calling 1-866-522-2122.
Find a location nearest you
Area Offices
Area offices
We are gradually returning to the office to resume in-person service by appointment only. For more information, visit the request an in-person appointment page. At this time, we are not accepting walk-in appointments.
While we recognize that some conversations can be sensitive, Veterans Affairs Canada has zero-tolerance for abuse. VAC is here to support and serve Veterans and our frontline officers will do so in a caring, compassionate, and respectful way. Inappropriate or aggressive behaviour, harassment, or coarse language toward our employees will not be tolerated. We appreciate your collaboration in ensuring respectful interactions.
Alberta
Calgary Office
470-220 4th Avenue South East
Calgary, AB T2G 4X3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Edmonton Office
940 Canada Place
9700 Jasper Avenue
Edmonton, AB
T5J 4C3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
British Columbia
Kelowna Office
471 Queensway Avenue,
3rd Floor, Suite 313
Kelowna, BC V1Y 6S5
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Penticton Office
60 Nanaimo Avenue West
Penticton, BC
V2A 1N1
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Prince George Office
299 Victoria Street
4th Floor, Suite 435
Prince George, B.C.
V2L 5B8
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Surrey Office
13479 108th Avenue
3rd Floor, Suite 350
Surrey, B.C.
V3T 0L1
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Vancouver Office
605 Robson Street, Suite 900
Vancouver, BC
V6B 5J3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Victoria Office
1321 Blanshard Street, Suite 320
Victoria, BC
V8W 3B3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Manitoba
Brandon Office
1039 Princess Avenue, 1st Floor
Brandon, Manitoba
R7A 4J5
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English
Winnipeg Office
400 Ellice Avenue, 3rd floor
Winnipeg, Manitoba R3B 3M3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
New Brunswick
Campbellton Office
157 Water Street
5th Floor, Room 501
Campbellton, NB
E3N 3L4
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
English/French
Oromocto Service Location
286 Restigouche Road
Oromocto, NB
E2V 2H5
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
English/French
Saint John Office
126 Prince William Street, 1st floor, Suite 14A
Saint John, NB E2L 2B6
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
English/French
Newfoundland and Labrador
Corner Brook Office
Joseph R. Smallwood Building
1 Regent Square, 4th Floor
Corner Brook, Newfoundland
A2H 7K6
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
St. John's Office
The John Cabot Building
10 Barter’s Hill, 2nd Floor
St. John’s, Newfoundland
A1C 6M1
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Nova Scotia
Halifax Office
7105 Chebucto Road, Suite 2000
Halifax, NS
B3L 4W8
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Sydney Office
70 Crescent St., 1st floor
Sydney, NS
B1S 2Z7
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Ontario
Hamilton Office
55 Bay Street, 9th Floor
Hamilton, Ontario
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Kingston Office
61 Hyperion Court, Suite 104
Kingston, Ontario K7K 7K7
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
London Office
417 Exeter Road
London, ON
N6E 2Z3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Mississauga Office
5800 Hurontario Street
Mississauga, ON
L5R 4B9
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
North Bay Office
107 Shirreff Avenue
Room 201
North Bay, ON
P1B 7K8
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
English/French
Ottawa Office
2323 Riverside Drive
2nd Floor, Suite 1
Ottawa, ON
K1A 0P5
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
English/French
Owen Sound Satellite Office
Heritage Place Shopping Centre
1350 16th Street East
Owen Sound, Ontario
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Pembroke Office
1100 Pembroke Street East
Suite 201
Pembroke, ON
K8A 6Y7
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Peterborough Office
1161 Crawford Drive,
Suite 300,
Peterborough, Ontario,
K9J 6X6
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Thunder Bay Office
130 Syndicate Ave South
1st Floor
Thunder Bay, ON
P7C 1C7
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Toronto-Scarborough Office
55 Town Centre Court, Suite 205
Scarborough, ON
M1P 4X4
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Toronto-Sunnybrook Office
2075 Bayview Avenue, K-Wing
Toronto, Ontario
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Trenton Office
17 Front Street, Suite 15
Trenton, ON
K8V 4N3
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English
Windsor Office
6th Floor (Suite 600)
1 Riverside Drive West
Windsor, Ontario
N9A 5K3
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English
Prince Edward Island
Charlottetown Office
Jean Canfield Building
1st Floor
191 Great George Street
Charlottetown, PE
C1A 4L2
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English
Quebec
Gatineau Office
85, Bellehumeur Street
Suite 230
Gatineau, QC
J8T 8B7
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
French/English
Montreal Office
305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English/French
French/English
Québec Office
Complexe Samuel Holland
830 Ernest-Gagnon Avenue
3rd Floor, Suite 305
Québec, QC
G1S 3R3
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: French
Saguenay Service Location
100 Lafontaine Street,
Chicoutimi, QC
G7H 6X2
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: French
Saskatchewan
Regina Office
Alvin Hamilton Building
1783 Hamilton Street, Suite 108
Regina, SK
S4P 2B6
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
Language Offered: English
Saskatoon Office
101-22nd Street East
5th Floor
Saskatoon, Saskatchewan
S7K 0E1
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: English
Northern Communities
Northwest Territories
If you live in the Northwest Territories, you can visit an office in Alberta, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: N/A
Nunavut
If you live in Nunavut, you can visit an office in Ontario, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: N/A
Yukon
If you live in Yukon, you can visit an office in British Colombia, or attend a Northern Outreach clinic when one comes to your area. Call us for more information.
Hours: Monday to Friday, 8:30 to 4:30, local time
Telephone: 1-866-522-2122
Language Offered: N/A
CAF Transition Centres
CAF Transition Centres
Transitioning from the military can be an adjustment for you and your family. Transition Centres are here to help when and where you need them. Learn more about CAF Transition Centres.
Alberta
CAF Transition Centre - Calgary
4520 Crowchild Trail Southwest
Calgary, Alberta
Language Offered: English
CAF Transition Centre - Cold Lake
Building 67 Kingsway Road
4 Wing Cold Lake
Cold Lake, Alberta
T9M 2C6
Language Offered: English
CAF Transition Centre - Edmonton
Edmonton Garrison
Base Trailer Complex 181A Churchill
Edmonton, Alberta T5J 4J5
Language Offered: English
CAF Transition Centre - Wainwright
Canadian Forces Base Wainwright
Building 688
Perimeter Road
Denwood, Alberta
Language Offered: English
British Columbia
CAF Transition Centre - Comox
Building 314, 1615 Military Row,
Lazo, BC
Language Offered: English
CAF Transition Centre - Esquimalt
Canadian Forces Base Esquimalt
Building N30 Naden
Esquimalt, British Columbia
Language Offered: English
CAF Transition Centre - Vancouver
1755 West 1st Ave,
2nd floor, Room 266
Vancouver, British Columbia
Language Offered: English
CAF Transition Centre - Vancouver-Satellite Chilliwack
5535 Korea Road, Unit Building 1089
Chilliwack, British Columbia
Language Offered: English
Manitoba
CAF Transition Centre - Shilo
Canadian Forces Base Shilo
Building L106, Room 30A
Shilo, Manitoba
Language Offered: English
CAF Transition Centre - Winnipeg
700 Wihuri Road
Building 139, Room 202, 17 Wing
Winnipeg, MB
Language Offered: English
New Brunswick
CAF Transition Centre - Gagetown
8 Champlain St
Bldg A338
Oromocto, NB
E2V 4J5
Language Offered: English/French
English/French
CAF Transition Centre - Moncton
299 Park Street
Building 47, Room 104
Moncton, NB
E1C 2C5
Language Offered: English/French
English/French
Newfoundland and Labrador
CAF Transition Centre - St. John’s
Canadian Forces Station St. John’s
Bldg 308
St. John’s, Newfoundland
Language Offered: English
CAF Transition Centre - St. John's - Satellite Gander
9 Wing/Canadian Forces Base Gander
MIR Trailer
Gander, Newfoundland
Language Offered: English
Nova Scotia
CAF Transition Centre - Halifax
Canadian Forces Base Halifax
Windsor Park
6343 Hawk Terrace
Building WP-114
Halifax, Nova Scotia
B3L 4T4
Language Offered: English
CAF Transition Centre - Halifax-Satellite Greenwood
14 Wing/Canadian Forces Base Greenwood
149 Wing Headquarters Building, Suite 121
Greenwood, Nova Scotia
Language Offered: English
CAF Transition Centre - Halifax-Satellite Sydney
10 Garrison Road
Sydney, Nova Scotia
Language Offered: English
Ontario
CAF Transition Centre - Borden
Canadian Forces Base Borden
Building 0-125, Room 203
73 Coronel Road
Borden, Ontario
Language Offered: English
CAF Transition Centre - Kingston
496 Discovery Avenue, Unit 1
Kingston, Ontario
Language Offered: English
CAF Transition Centre - London
Area Support Unit London
701 Oxford Street East, Building 54
London, Ontario
Language Offered: English
CAF Transition Centre - Meaford
Land Force Central Area Training Centre Meaford
139152 Grey Road 112
Building M-165
Meaford, Ontario
Language Offered: English
CAF Transition Centre - Ottawa
1745 Alta Vista Drive
Ottawa, Ontario
Language Offered: English/French
English/French
CAF Transition Centre - Petawawa
Canadian Forces Base Petawawa
Black Bear Support Centre
30 Simmonds Parade Square
Building P-142
Petawawa, Ontario
Language Offered: English
CAF Transition Centre - Petawawa-Satellite North Bay
22 Wing/Canadian Forces Base North Bay
14 Uxbridge Drive
Headquarters Building 7A, Room 203
Hornell Heights, Ontario
Language Offered: English/French
English/French
CAF Transition Centre - Toronto
LCol George Taylor Dension III Armoury
1 Yukon Lane, Main Floor
Toronto, Ontario
Language Offered: English
CAF Transition Centre - Trenton
8 Wing/Canadian Forces Base Trenton
123 Yukon Street, Basement Building 23
Astra, Ontario
Language Offered: English
Prince Edward Island
CAF Transition Centre - Moncton - Satellite Charlottetown
Veterans Affairs Canada
Jean Canfield Building
191 University Avenue, 1st Floor
Charlottetown, Prince Edward Island
Language Offered: English
Quebec
CAF Transition Centre - Bagotville
390 Cornerbrook Street
Alouette, Quebec
G0V 1A0
Language Offered: French
CAF Transition Centre - St-Jean/Montreal
1235 Douglas Street, Suite 220, 2nd floor
Saint-Jean-sur-Richelieu, QC J2W 0J2
Language Offered: English/French
French/English
CAF Transition Centre - Valcartier
Canadian Forces Base Valcartier
Building 534, office 119
C.P. 1000, Succ. Forces,
Courcelette, Quebec, G0A 4Z0
Language Offered: French
Saskatchewan
JPSU Prairie Region Detachment - Satellite Office Moose Jaw
15 Wing Moose Jaw
64 Nato Drive, Suite 113
Moose Jaw, Saskatchewan
Language Offered: English
Bureau of Pensions Advocates
Bureau of Pensions Advocates
The Bureau provides free legal help for people who are not satisfied with decisions about their claims for disability benefits. Learn more about the Bureau of Pension Advocates.
Alberta
Bureau of Pensions Advocates (BPA) Edmonton
Suite 940, Canada Place
9700 Jasper Avenue
Edmonton, AB T5J 4C3
Telephone: 1-877-228-2250
Language Offered: English
British Columbia
Bureau of Pensions Advocates (BPA) Penticton
60 Nanaimo Avenue West
Penticton, BC V2A 1N1
Telephone: 1-877-228-2250
Language Offered: English
Bureau of Pensions Advocates (BPA) Vancouver
900 - 605 Robson Street
Vancouver, BC V6B 5J3
Telephone: 1-877-228-2250
Language Offered: English
Bureau of Pensions Advocates (BPA) Victoria
320 - 1321 Blanshard Street
Victoria, BC
V8W 3B3
Telephone: 1-877-228-2250
Language Offered: English
Manitoba
Bureau of Pensions Advocates (BPA) Winnipeg
City Place
PO Box 6050
610-234 Donald Street
Winnipeg, MB R3C 4G5
Telephone: 1-877-228-2250
Language Offered: English
New Brunswick
Bureau of Pensions Advocates (BPA) Saint John
126 Prince William Street
1st floor, Suite 14A
Saint John, NB E2L 2B6
Telephone: 1-877-228-2250
Language Offered: English/French
English/French
Newfoundland and Labrador
Bureau of Pensions Advocates (BPA) St. John's
The John Cabot Building
10 Barters Hill, P.O. Box 5068
St. John’s, NL A1C 6M1
Telephone: 1-877-228-2250
Language Offered: English
Nova Scotia
Bureau of Pensions Advocates (BPA) Halifax
200 - 7105 Chebucto Road
Halifax, NS B3L 4W8
Telephone: 1-877-228-2250
Language Offered: English
Ontario
Bureau of Pensions Advocates (BPA) London
417 Exeter Road
London, ON N6E 2Z3
Telephone: 1-877-228-2250
Language Offered: English
Bureau of Pensions Advocates (BPA) Ottawa
2nd floor
Billings Tower
2323 Riverside Drive
Ottawa, ON K1A 0P5
Telephone: 1-877-228-2250
Language Offered: English/French
English/French
Bureau of Pensions Advocates (BPA) Toronto
55 Town Centre Court, Suite 205
Scarborough, ON M1P 4X4
Telephone: 1-877-228-2250
Language Offered: English
Prince Edward Island
Bureau of Pensions Advocates (BPA) Charlottetown
Jean Canfield Building,
191 Great George Street,
Charlottetown, PE C1A 4L2
Telephone: 1-877-228-2250
Language Offered: English/French
English/French
Quebec
Bureau of Pensions Advocates (BPA) Montréal
305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1
Telephone: 1-877-228-2250
Language Offered: English/French
French/English
Bureau of Pensions Advocates (BPA) Quebec
Samuel-Holland Complex
830 Ernest-Gagnon Avenue
Room 305, 3rd floor
Québec (QC) G1S 3R3
Telephone: 1-877-228-2250
Language Offered: French
Saskatchewan
Telephone: 1-877-228-2250
Northern Communities
Northwest Territories
If you live in the Northwest Territories, please contact the Bureau of Pensions Advocates via telephone.
Telephone: 1-877-228-2250
Language Offered: N/A
Nunavut
If you live in Nunavut, please contact the Bureau of Pensions Advocates via telephone.
Telephone: 1-877-228-2250
Language Offered: N/A
Yukon
If you live in Yukon, please contact the Bureau of Pensions Advocates via telephone.
Telephone: 1-877-228-2250
Language Offered: N/A
Other inquiries
Services and Benefits
Veterans Affairs Canada
PO Box 6000
Matane, QC
G4W 0E4
Access to Information & Privacy
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9
Bureau of Pensions Advocates
Bureau of Pensions Advocates
P.O. Box 7700
Charlottetown, PE
C1A 8M9
Media Relations
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9
Learning Resources
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9
Outside of Canada?
Monday to Friday, 8:30 to 4:30, EST
United States:
1-888-996-2242 (toll-free)
United Kingdom, Germany, France, Belgium:
00-800-996-22421 (toll-free)
All other countries:
1-613-996-2242 (collect)