We have detected that your web browser or web browser settings might not be compatible with our system.

Technical Requirements:
Microsoft Internet Explorer 6 and higher on Windows 2000, XP, Vista, 7
Mozilla Firefox 3 and higher on Windows 2000, XP, Vista, 7 and Mac OS 10.x and Linux
Google Chrome 3 and higher on Windows Vista, 7
Apple Safari 2 and higher on Mac OS 10.x

With the required browser features:
Session cookies
JavaScript
SSL 3.0/TLS 1.0
128 bit encryption

My VAC Account – Get started today

Please note that My VAC Account will not be available on Sunday, February 17^th, 2019 from 3:30 a.m. to 3:30 p.m. (EST) while we perform a system upgrade. We apologize for any inconvenience this may cause.

A simple and secure way to do business online with Veterans Affairs Canada (VAC)

What is My VAC Account?

Watch this video for an introduction to My VAC Account

How can I use My VAC Account?

Watch this video for an in-depth look at My VAC Account

With My VAC Account you can:

learn about VAC benefits and services
apply online for VAC benefits and services
upload documents to support your applications
track the status of your applications
view a summary of your benefits
sign up for direct deposit or change your banking information
connect directly with VAC staff through secure messaging
update your personal information

You can register for My VAC Account if you are a:

Veteran
Canadian Armed Forces (CAF) or Royal Canadian Mounted Police (RCMP) member
Family member directly in receipt of benefits from VAC

Getting started

Start using My VAC Account today

Did you find what you were looking for?

You can also do a search or contact us at 1-866-522-2122 (toll-free) Monday to Friday, 8:30 to 4:30, local time.

Living outside of Canada?

Monday to Friday, 8:30 to 4:30, EST

United States 1-888-996-2242 (toll-free)
United Kingdom, Germany, France, or Belgium 00-800-996-22421 (toll-free)
Any other country 1-613-996-2242 (collect)

Learn how to register for My VAC Account, or check out our Frequently Asked Questions.

If you already registered for My VAC Account using GCKey and you’ve forgotten your password, you can reset it by clicking ‘Forgot your password?’ on the Sign-In page. If you registered using a Sign-In Partner and you’ve forgotten your password, you can reset it directly with your selected partner. Please visit your Sign-In Partner’s website or contact them for more information on how to do this.