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My VAC Account
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COVID-19 – Information for Veterans
Due to the ongoing declared pandemic of COVID-19, client and visitor access to our area offices is suspended until further notice. We encourage you to stay home and follow the directions of local health authorities. Our staff is available, working remotely and prioritizing getting benefits to Veterans in greatest need.
The best way to reach us is through My VAC Account secure messaging, or by calling us at 1-866-522-2122. If your inquiry is not urgent, we ask that you consider contacting us at a later time, so we can focus on the most urgent needs.
We thank you for your patience and understanding during these times. For more information, please visit our Information for Veterans page.
A simple and secure way to do business online with Veterans Affairs Canada (VAC)
Welcome to My VAC Account
Watch this video to learn about some of the features available to you in My VAC Account
What is My VAC Account?
Watch this video for an introduction to My VAC Account
How can I use My VAC Account?
Watch this video for an in-depth look at My VAC Account
With My VAC Account you can:
- learn about VAC benefits and services
- apply online for VAC benefits and services
- upload documents to support your applications
- track the status of your applications
- view a summary of your benefits
- sign up for direct deposit or change your banking information
- connect directly with VAC staff through secure messaging
- update your personal information
You can register for My VAC Account if you are a:
- Veteran
- Canadian Armed Forces (CAF) or Royal Canadian Mounted Police (RCMP) member
- Family member directly in receipt of benefits from VAC
Learn how to register for My VAC Account, or check out our Frequently Asked Questions.
If you already registered for My VAC Account using GCKey and you’ve forgotten your password, you can reset it by clicking ‘Forgot your password?’ on the Sign-In page. If you registered using a Sign-In Partner and you’ve forgotten your password, you can reset it directly with your selected partner. Please visit your Sign-In Partner’s website or contact them for more information on how to do this.
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