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My VAC Account
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COVID-19 Update
VAC offices and Service Canada centres are not open to the public due to the outbreak of coronavirus (COVID-19). You can continue to connect with us through My VAC Account secure messaging or by calling 1-866-522-2122.
Please visit COVID 19 - Information for Veterans or Remembrance activities to learn more about the effect of this pandemic on our services.
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My VAC Account will not be available on Sunday, July 19 from 3:45 am to 1:00 pm (ET) for system maintenance. We apologize for any inconvenience this may cause.
A simple and secure way to do business online with Veterans Affairs Canada (VAC)
Welcome to My VAC Account
Watch this video to learn about some of the features available to you in My VAC Account
What is My VAC Account?
Watch this video for an introduction to My VAC Account
How can I use My VAC Account?
Watch this video for an in-depth look at My VAC Account
With My VAC Account you can:
- learn about VAC benefits and services
- apply online for VAC benefits and services
- upload documents to support your applications
- track the status of your applications
- view a summary of your benefits
- sign up for direct deposit or change your banking information
- connect directly with VAC staff through secure messaging
- update your personal information
You can register for My VAC Account if you are a:
- Veteran
- Canadian Armed Forces (CAF) or Royal Canadian Mounted Police (RCMP) member
- Family member directly in receipt of benefits from VAC
Learn how to register for My VAC Account, or check out our Frequently Asked Questions.
If you already registered for My VAC Account using GCKey and you’ve forgotten your password, you can reset it by clicking ‘Forgot your password?’ on the Sign-In page. If you registered using a Sign-In Partner and you’ve forgotten your password, you can reset it directly with your selected partner. Please visit your Sign-In Partner’s website or contact them for more information on how to do this.
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