Veterans Affairs Canada (VAC) partners with Medavie Blue Cross to provide financial support to qualified Veterans who receive healthcare benefits and services through VAC’s healthcare programs.
How it works
As VAC's claims administrator, Medavie Blue Cross is responsible for:
- Registering new service providers;
- Maintaining Veterans Affairs Canada's list of service providers; and
- Processing claims for payment to services providers.
Registering as a VAC service provider with Medavie Blue Cross means you can receive direct reimbursement for services performed for qualified Veterans.
Not yet a VAC service provider? No problem.
Qualified Veterans can pay you for their benefit or service and then they submit the original paid invoices/receipts for reimbursement to:
National Reimbursement Centre
PO Box 6700
Moncton, NB E1C 0T8
Become an approved service provider
Registering as an approved provider means you will be able to submit claims for services you provide to qualified Veterans. You'll also appear on VAC's approved provider list.
Obtain authorization
As an approved provider, you are responsible for verifying your clients' eligibility and obtaining authorization before providing the service or benefit.
If available, you may be able to submit a pre-authorized request for a VAC client online through ePay; or you can contact:
VAC Medical Authorization Centre
Medavie Blue Cross
PO Box 6200 STN LCD 1
Moncton, NB E1C 8R2
Phone: 1-866-811-6060 (English)
Fax: 1-888-232-3544
Online services
You can register with Medavie Blue Cross ePay to submit claims electronically and receive your payment directly into your bank account. Please note: There may be restrictions for your region or specialty.
The portal allows you to:
- Submit your claims electronically
- Submit a pre-authorization request for a VAC client
- Confirm client eligibility by submitting a pre-determination
- View claims history
- View your payment summaries
Additional information
General inquiries
- Medavie Blue Cross
- Phone: 1-888-261-4033
Medavie Blue Cross Website
Information
- Becoming a mental health provider
- Provider Claims Submission Agreement (PDF)
- Telemental health
- VAC Health Identification Card
- Benefit provisions and payment requirements for treatment benefits
- Service provisions and payment requirements (SPPR) – Veterans Independence Program