Assessment and treatment
Overview
Each operational stress injury clinic provides assessment, treatment, prevention and support to serving CAF members, Veterans and RCMP members and former members. Treatment options at each OSI clinic are on an outpatient basis only and include one-on-one therapy sessions and group sessions to address anxiety, insomnia, anger and other issues that are occurring as a result of a mental health disorder.
DND offers similar services through a network of clinics called operational trauma and stress support centres.
Services offered at the OSI clinics
Each clinic has a team of psychiatrists, psychologists, social workers, mental health nurses, and other specialized clinicians who understand the experience and needs of Veterans. Together they work with the Veteran to improve their quality of life by identifying therapeutic activities and working toward realistic goals.
Services are based on current best practices and are customized to meet the individual's needs. The team also works closely with health care providers or organizations in the community to help ensure follow-up is available when needed. Family members may also receive or participate in some of the services provided through the clinic.
Patients may also be referred to an addiction treatment centre for specialized counselling services if alcohol dependency, substance abuse or other difficulties require more intensive treatment.
OSI satellite service sites
In addition, OSI satellite service sites have been established so that referred Veterans can use the satellite service site location closest to where they live, if they so choose.
List of OSI clinics
- Calgary
- Dartmouth
- Edmonton
- Fredericton
- London
- Montreal
- Ottawa
- Quebec City (available only in French)
- Winnipeg
- Vancouver
Show / Hide Locations
OSI Clinics
BC Operational Stress Injury (OSI) Clinic
2889 East 12th Avenue, Suite 570
Vancouver, British Columbia
V5M 4T5
Telephone: 604-331-8990
Telephone alt: 1-855-331-8990
Fax: 604-874-1750
Carewest Operational Stress Injury (OSI) Clinic
Market Mall Office Center, Suite 203
3625 Shaganappi Trail NW
Calgary, AB
T3A 0E2
Telephone: 403-216-9860
Fax: 403-216-9861
Deer Lodge Operational Stress Injury (OSI) Clinic
2109 Portage Avenue
Winnipeg, MB
R3J 0L3
Telephone: 204-831-3420
Telephone alt: 1-866-310-2354
Fax: 204-831-3421
Edmonton Operational Stress Injury Clinic
1058 Northgate Centre
9499 - 137 Avenue
Edmonton, AB
T5E 5R8
Telephone: 780-342-2792
Telephone alt: 1-877-657-5770
Fax: 780-476-5906
Fredericton Operational Stress Injury (OSI) Clinic
Carriage Place
900 Hanwell Road, Unit 12
Fredericton, NB
E3B 6A2
Telephone: 506-474-2265
Fax: 506-474-2253
Nova Scotia Operational Stress Injury (OSI) Clinic
100 Eileen Stubbs Avenue, Suite 210
Dartmouth, NS
B3B 1Y6
Telephone: 902-460-6225
Telephone alt: 844-403-7963
Fax: 902-465-7684
Hours: Monday to Friday, 8:30 to 4:30, local time
Quebec Operational Stress Injury (OSI) Clinic
6295 de l’Ormière Blvd.
Quebec City, QC
G2C 1B9
Telephone: 418-657-3696
Telephone alt: 1-866-657-3696
Fax: 418-657-3697
Residential Treatment Clinic for OSIs
Ste. Anne’s Hospital
305 Des Anciens-Combattants Blvd.
Sainte-Anne-de-Bellevue, QC
H9X 1Y9
Telephone: 514-457-3440
Telephone alt: 1-800-361-9287
Fax: 514-457-8622
St. Joseph's Operational Stress Injury (OSI) Clinic (Parkwood)
Parkwood Institute
Arthur J. Hobbins Entrance, Zone D2
3rd Floor, Rom D3-106
550 Wellington Road, London, ON
N6C 0A7
Telephone: 519-646-6100 x 42399
Telephone alt: 1-800-237-6967
Fax: 519-685-4585
Ste. Anne's OSI Clinic
Ste. Anne’S Hospital, Edith Temple Pavilion
305 des Aciens Combattants Blvd.
Ste-Anne-de-Bellevue, QC
H9X 1Y9
Telephone: 514-457-3440
Fax: 514-457-8459
The Royal Ottawa Operational Stress Injury (OSI) Clinic
The Royal Ottawa OSI Clinic
Royal Ottawa Mental Health Centre
1145 Carling Avenue
Ottawa, ON
K1Z 7K4
Telephone: 613-722-6521 x 6270
Telephone alt: 1-877-683-4403
Fax: 613-683-4404
OSI Satellite Service Sites
Arnprior OSI Satellite Service Site
The Royal Ottawa OSI Clinic, Arnprior Satellite Service Site
104 Elgin Street W
Arnprior, ON
K7S 1N8
Telephone: 613-722-6521 x 6270
CIUSSS Saguenay-Lac-Saint-Jean OSI Satellite Service Site
Quebec OSI Clinic, CIUSSS Saguenay-Lac-Saint-Jean Satellite Service Site
930 Rue Jacques-Cartier E.
Chicoutimi, QC G7H 7K9
Telephone: 418-541-1234 poste 5128
Greater Toronto Satellite Service Site
St. Joseph’s at Parkwood OSI Clinic, GTA Satellite Service Site
5000 Yonge Street, Suite 1401
Toronto, ON
M2N 7E9
Telephone: 519-685-4292
Telephone alt: 888-237-6967 x 45860
Hamilton OSI Satellite Service Site
St. Joseph’s OSI Clinic, Hamilton Satellite Service Site
Anxiety Treatment and Research Clinic
West 5th Campus
100 West 5th Street
Hamilton, ON L8N 3K7
Telephone: 519-685-4000 x 42399
Telephone alt: 1-800-237-6967
Kingston OSI Satellite Service Site
Royal Ottawa OSI Clinic, Kingston Site
1475 John Counter Blvd.
Suite 100
Kingston, Ontario
Canada K7M 0E6
Montreal South Shore OSI Satellite Service Site
St. Anne’s OSI Clinic, Montreal South Shore Satellite Service Site
1225 St. Charles Street W.
Suite 170
Longueuil, Quebec
J4K 0B9
Telephone: 514-275-5050
Saskatoon OSI Satellite Service Site
415 Wellman Crescent, suite 130
Saskatoon, Saskatchewan
S7T 0J1
Telephone: 306-844-4100
Telephone alt: Toll-free: 833-668-8266
Fax: 306-844-4120
Victoria OSI Satellite Service Site
BC OSI Clinic, Victoria Satellite Service Site
747 Front Street
Levels 7 & 8
Victoria, BC
V9A 3Y3
Telephone: 1-604-331-8990
Telephone alt: 1-855-331-8990
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