Provide your feedback
We want to hear from you.
Tell us about:
- your thoughts on VAC’s Accessibility Action Plan
- accessibility barriers at VAC
- how VAC can prevent and remove these barriers
- accessibility best practices or success stories
An accessibility barrier is anything that does not allow persons with disabilities to be included and take part in all areas of life and society. Barriers prevent persons with disabilities from taking part in the same way that persons without disabilities can.
The Accessible Canada Act identifies five types of accessibility barriers:
- physical and/or architectural barriers
- technological barriers
- information and communication barriers
- attitudinal barriers
- systemic barriers
How to provide your feedback to VAC
Please send questions and/or feedback related to the Department’s Accessibility Action Plan, or accessibility at VAC in general, in one of the following ways:
- Email:
- Accessibility at VAC
- Phone:
- Toll-free: 1-866-522-2122
TDD/TTY: 1-833-921-0071 - Mail:
- Chief Financial Officer and Corporate Services Branch
Veterans Affairs Canada
PO Box 7700
Charlottetown PE C1A 8M9
Attention: Director General, Human Resources - Online:
- Use the anonymous feedback form.
How to provide your feedback to the Bureau of Pensions Advocates (BPA)
Please send your questions and/or feedback related to the accessibility of BPA’s service in one of the following ways:
- Email:
- Bureau of Pensions Advocates
- Phone:
- 1-877-228-2250
- Mail:
- Bureau of Pensions Advocates Accessibility Feedback
P.O. Box 7700
Charlottetown, PE C1A 8M9 - Online:
- Use the anonymous feedback form.
Anonymous feedback form
Please send your anonymous feedback using the form below.
Privacy notice statement
Note: To protect your privacy and that of others, the information you provide in open text fields should not contain any names or identifiable personal or third-party information. Any information disclosed in this form is outside of the scope of solicitor client privilege for clients of the Bureau of Pensions Advocates.
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